Looking for auto transport companies can be pretty stressful. There are a number of them out there so car shipping rates are pretty competitive, which makes it hard to make a decision based on the price. Another aspect of looking for auto transport companies that can make the decision tough is that you are entrusting an expensive belonging that you are very likely dependent on. You’ll want to make sure that the company you choose is dependable, safe, and timely with their deliveries, so you have a lot to consider. As with any other service, one of the best things you can do is read customer reviews to gauge how suitable a particular company is for your needs. Here are three types of reviews that you should consider to inform your decision when looking into car shipping companies.
One satisfied customer review
You should check reviews from customers who had a completely satisfactory experience with the car shipping company. This way you’ll know what to expect and find out what the company can do well. But you can’t just rely on positive reviews when you are looking for an auto shipper.
One who had a problem that was resolved
You should also check out reviews from people who had an issue that was amicably resolved. This will show you what problems might arise so you can be aware and watch out for them. You can also find out more about what the best course of action is for resolving an issue and what you’ll be able to do should a problem arise during auto transport.
One review from a dissatisfied customer
You should also make sure that you read a negative review of the company, just to round out any potential bias and to make sure that you get a full spectrum of experiences with the company. Something you should keep in mind though, is that people who had a bad experience are much more likely to write a review, and any company that does a high volume of business will inevitably get at least one bad review.
After you have done your homework reading these three different types of reviews, you should have a pretty clear idea of what to expect from a car shipping company. You should consult with your company of choice for a quote and find out what to do next.